Cancellation and Refund Policy

  • Cancellation and Refund Policy – GlobalAirHub

At Globalairhub.com, we aim to ensure that our customers are completely satisfied with their bookings and purchases. This Cancellation and Refund Policy outlines the terms and conditions under which cancellations and refunds are processed for the services and products offered through our website.

By making a purchase or booking with Globalairhub.com, you agree to the terms of this policy. Please review it carefully before completing any transactions.

1. Cancellation Policy

  • 1.1 Flight Booking Cancellations

    If you wish to cancel a flight booking made through Globalairhub.com, the cancellation terms will be subject to the airline's cancellation policy. Some airlines may allow cancellations with a full or partial refund, while others may offer no refund or charge a cancellation fee. We recommend reviewing the airline’s specific cancellation policy at the time of booking.

  • 1.2 Hotel Reservations

    For hotel bookings made through Globalairhub.com, cancellation policies will depend on the hotel’s terms and conditions. Each hotel has its own cancellation rules, which will be made available to you before completing the reservation. Please refer to the hotel's cancellation policy in your confirmation email for details on refund eligibility or fees.

  • 1.3 Other Services

    For other services such as car rentals, tours, or activity bookings, the cancellation policy will depend on the provider’s terms. Cancellation fees, deadlines, and the eligibility for a refund will be detailed at the time of booking.

  • 1.4 Non-Refundable Services

    Some bookings or services may be marked as non-refundable. In these cases, no refund will be provided if you choose to cancel. These terms will be clearly stated at the time of booking.

2. Refund Policy

  • 2.1 Eligibility for Refunds

    Refunds may be issued for cancellations that meet the terms outlined in the respective provider's cancellation policy. For example:

    • Flight Bookings: Refund eligibility will depend on the airline’s policy. Once a cancellation is processed, it can take up to 14 business days to receive the refund.
    • Hotel Bookings: Refunds will depend on the hotel’s policy. If eligible, it may take 7–10 business days to process.
    • Other Services: Refund processing for rentals or tours depends on the provider’s policy.
  • 2.2 Refund Method

    Refunds will be processed to the original payment method. Some providers may deduct a cancellation fee. Refunds typically take 5–14 business days, depending on your payment method.

  • 2.3 Non-Refundable Purchases

    Certain services or products, including those marked as “non-refundable,” will not be eligible for a refund under any circumstances. These will be clearly indicated during the booking process.

  • 2.4 Partial Refunds

    If you are eligible for a partial refund (such as in the case of a partial cancellation), the amount refunded will be adjusted based on the service provider’s terms.

3. How to Request a Cancellation or Refund

  • Contact Customer Support: Reach out via email at info@GlobalAirHub.com or call +1-877-513-3980. Include your booking reference and details.
  • Provide Documentation: You may need to provide proof of booking or confirmation email.
  • Processing Time: Once received, we’ll process your request per the provider’s policy, typically within 14 business days.

4. Exceptions and Special Circumstances

  • 4.1 Force Majeure

    In cases like natural disasters or political unrest, we’ll do our best to assist with refunds or rebookings. Refunds depend on the provider’s policy.

  • 4.2 Changes in Travel Plans

    If your plans change for personal reasons, cancellation will follow the provider’s policy. Contact customer support for options.

  • 4.3 Exclusions

    Certain services are non-refundable, including non-refundable bookings, promotional fares, or partially used services.

5. Contact Us

If you have any questions or concerns about cancellations or refunds, contact us at:

GlobalAirHub.com
Email: info@GlobalAirHub.com
Phone: +1-877-513-3980
Address: 5325 Bellaggio Crescent, Mississauga, ON L5V 0C8, Canada

These Cancellation and Refund Policy terms represent the entire understanding between the user and GlobalAirHub.com regarding refunds and cancellations.